Meet Maya, your AI receptionist.
Go on, call her. She answers your business number and your website around the clock, from what you’ve taught her, and puts urgent calls through to your iPhone.
- A local business number in any country
- A recording and transcript of every call
- From 14¢ a minute, phone line included, in the $149 plan
Live demo · voice or video · up to 3 minutes · no sign-up
One receptionist, wherever customers reach you.
- Your business numberA local number in any country
- Your websiteBy voice, or with a talking avatar
- Video calls to youVisitors call your team from the page
- Your iPhoneYour business line rings the app
Hear it answer
Hear Maya answer three real calls.
Recorded calls to sample businesses: a same-day HVAC repair, a weekend viewing and a remodel estimate. Each ends with a recording, a transcript and the caller’s details.
Transcript Select a line to jump to it
Transcript Select a line to jump to it
Transcript Select a line to jump to it
Recorded calls to sample businesses. Names, numbers and addresses are fictional.
Her voice
Choose her voice. Your next caller hears it.
Play any voice to hear Maya pick up a call with it. American, Southern, British, Irish, Australian or Filipino, 90+ voices in all. Pick a Gemini Live, GPT-Live or Premium voice and she runs on a realtime voice model that listens while she talks, so calls flow like a call with a person.
Calling…
Cedar Valley Heating and Air
Maya
Thalia voice · American
“Hi, thanks for calling…”
Calls · Maya
Voice
- Play a few Each voice reads the same greeting, so it’s easy to compare.
- Save the one you like One click in your dashboard. No re-recording, no setup call.
- Callers hear it Maya answers your next call in that voice. Change it whenever you like.
Business phone numbers
A local number in any country, answering in seconds.
Search the numbers available right now by country, area code or the digits you want to see in it. Pick one, and Maya is answering it before you close the tab.
- Search the live listFilter by area code, or by digits you want in the number.
- As many numbers as you needOne per location or campaign, each with its own routing.
- 500 credits a month eachThe first month is charged when you buy. Release it any time.
Answer it yourself
Your business number rings your iPhone.
Calls to your SmallForce number ring the SmallForce app like any other call, on the lock screen, with the app closed. Pick up when you can. When you can’t, Maya does.
- No second phone and no forwarding. Your business number lives in the app.
- Your team rings together. The first answer stops the others ringing.
- Set business hours. Outside them, Maya answers.
- Pause calls for 30 minutes, an hour or 8 hours.
SmallForce Audio
(512) 555-0198
Cedar Valley line
What happens when a customer calls
With “Ring people first” on, ringing for 20 seconds
- 0:00
You and your team ring
Your iPhone and the dashboard, like a normal call.
- 0:20
Nobody free? Maya answers
She helps from what she knows, or takes a message.
- After
It’s all in the app
The recording, the transcript and why they called.
Your AI employees can call you too.
When Emma needs a decision, she rings your iPhone or the dashboard and tells you why. No phone number needed.
On your website
Visitors talk to Maya, or video call you.
One embed on your site. Visitors talk to Maya by voice or face to face with an avatar. Or they tap Talk to a person and video call your team straight from the page, with no phone number.
A visitor is asking for your team
Website visitor
Video call · answer within 0:24
Talk to a person
Visitors tap it on the welcome screen, or ask mid-call with Maya.
Rings your team
Your iPhone and the dashboard ring. First to answer takes it.
Camera and screen
Either side can turn on a camera or share a screen, if you allow it.
Human call rates
Website voice calls with your team cost ½¢ per person a minute (1¢ for two people); video or screen sharing is 2¢ per person. Recording is extra.
Or give Maya a face.
Visitors can talk to her face to face. Pick the talking avatar that fits your business.
- Talks and listens live, like a video call
- Same knowledge, rules and transcript as her voice
- Visitors choose voice or video
Gets better every week
Your AI team trains Maya.
Maya works alongside your other AI employees. They read every call, spot what she didn’t know, and update her knowledge and instructions. You approve each change.
They read every call
Transcripts, recordings and what each caller wanted.
They find the gaps
Questions Maya couldn’t answer, and what keeps coming up.
They teach Maya
You approve the change, and the next caller gets the answer.
5 callers asked about weekends and 2 about Amex. Maya couldn’t answer either, so they were told someone would call back.
- +Add:We work Saturdays, 8 AM to 2 PM. Sunday calls are emergencies only.
- +Add:We take Visa, Mastercard and Amex.
- −Remove:We are closed on weekends.
Part of your AI team
One call. The whole team on it.
Call details land where your other AI employees can read them, so the follow-up starts from the call, not from a sticky note.
Meet the employees
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Maya · ReceptionistTue 6:12 PM
Answers Sam’s call and saves it: balayage, new client, Thursday afternoon.
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Emma · Inbox assistantTue 6:14 PM
Finds an open Thursday slot and drafts the confirmation email for you to send.
-
Lucas · Social managerFri 11:30 AM
After the visit, asks Sam for a Google review.
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Your weekly reviewFri 4:00 PM
The call goes into Friday’s review, with anything Maya should learn.
How it works
Set it up once. It answers from then on.
Four steps from sign-up to your first answered call. Test every answer before a single customer hears it.
Set up yours- 1
Get a local number
Search by country and area code, and buy one in seconds.
- 2
Teach it your business
Add your services, hours, service area and policies. It answers from what you give it.
- 3
Decide who picks up
The AI first, your team first, or the AI with a hand-off to you. Set hours and a fallback.
- 4
Read every call
The recording, transcript and caller’s details land in your dashboard and iPhone app.
What it handles
The calls it takes off your plate.
Most missed calls aren’t complicated. They just come at the wrong moment: after hours, mid-job, or while you’re already on the phone.
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After-hours emergencies
Gets the details, keeps the caller calm and brings you in when it’s urgent.
11:42 PM “There’s water coming through the ceiling.” Put through
-
Hours, prices and services
Answers the questions you get ten times a day, from your own material.
8:40 AM “Are you open Saturday?” Answered
-
New customer inquiries
Asks the questions you would ask, so the first callback starts informed.
10:05 AM “Do you service Brookfield?” Saved
-
Quote and appointment requests
Collects what the job needs and when they’re free, so you confirm in one call.
1:18 PM “Can someone look at it Thursday?” Saved
-
Customers checking in
Takes a clear message with the context, not a voicemail you have to decode.
3:02 PM “Did my part come in?” Message
-
Calls while you’re busy
Picks up when your team can’t: on another call, on a job, or closed.
4:47 PM “Is anyone there?” Answered
Three front doors
Your phone line, your website and a link.
Maya knows the same things and follows the same rules wherever someone reaches you, and every conversation lands in one place.
-
On your business number
A local number with your hours, routing and fallback. Every call recorded and transcribed.
-
On your website
Visitors talk to Maya by voice or with a talking avatar, without leaving your page.
-
Through a personal link
Send a customer their own call link. Maya already knows why they’re calling.
Compare
AI receptionist, voicemail or an answering service?
What changes when every call is answered by someone who knows your business, next to the usual options.
| Feature | SmallForce AI receptionist | Voicemail | Answering service |
|---|---|---|---|
| Answers every call, 24/7 | Yes | No, takes a message | Depends on the plan |
| Answers questions about your business | Yes, from your own material | No | Usually a short script |
| Rings your own phone when it matters | Yes, in the iPhone app | No | Often a message instead |
| Talks to website visitors | Yes, voice or video | No | Rarely |
| Recording and transcript of every call | Yes | Audio only | Varies |
| Gets better from past calls | Yes, trained by your AI team | No | No |
Maya answers from 14¢ a minute.
Phone line included, billed by the second. She comes with the $149 plan, with every other AI employee.
- Standard voice
- 14¢ a minute
- Gemini Live, realtime
- 18¢ a minute
- GPT-Live, realtime
- 24¢ a minute
- Premium, realtime
- 24¢ a minute
- Website call to your team
- 1¢ a minute
- Local number
- $5 a month
Who it’s for
Made for businesses that are out on the job.
If you can’t get to the phone because you’re with a customer, on a ladder or closed for the night, Maya was built for you, from trades to property management.
-
HVAC and plumbingSame-day repair calls, sorted from routine questions. -
Real estateShowing requests and listing questions, day or night. -
Contractors and tradesEstimate requests with the job details already taken.
Private by default
Your calls stay with your business.
Maya runs inside your own HQ, next to the rest of your team, not in a shared call centre. You decide what gets recorded and what callers hear.
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Your own private machine
Each business runs on its own SmallForce machine, with its own AI employees and storage.
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You choose what’s recorded
Turn recording on for phone calls, web calls or team video, one by one, for each receptionist.
-
Callers are told first
Phone callers hear an announcement before recording starts, and website visitors see a notice before the call. Your greeting says it’s AI.
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Trains nobody else’s AI
What your callers say is used to serve your business, not to train anyone else’s models.
FAQ
Questions about AI receptionists.
Anything else? Ask Maya at the top of this page. She knows the product too.
What is an AI receptionist?
An AI receptionist answers your business phone in a natural voice, answers questions from your own information, takes down the caller’s details and brings in a person when needed. SmallForce’s AI receptionist, Maya, also answers on your website.
What does an AI receptionist do?
It answers every call, day or night. It answers common questions about your services, hours and service area, takes down the caller’s name, number and what they need, and puts urgent callers through to you. Every call is recorded and transcribed.
Can AI answer my business phone calls?
Yes. SmallForce works as an AI phone answering service: get a local business number and choose who answers it: Maya on every call, your team first with Maya as the backup, or Maya first with a hand-off to you.
Can an AI receptionist put appointments on my calendar?
Yes, when an AI employee answers your number and your Google Calendar is connected. Maya asks your questions, checks real free time while the caller is on the line and adds the appointment, so she works as your AI appointment setter too.
Can calls to my business number ring my own phone?
Yes. Install the SmallForce iPhone app and set the number to Ring people first. Calls ring your iPhone like a normal call, even when it’s locked, and ring your teammates at the same time. If nobody answers in the time you choose, Maya picks up.
Which countries can I get a number in?
Pick a country, search by area code or the digits you want, and buy a local number in seconds. Each number uses 500 SmallForce Credits a month, and you can have as many as you need.
Can website visitors call me directly?
Yes. With the SmallForce embed on your site, visitors can talk to Maya, or tap Talk to a person to call your team by voice or video, with no phone number. It rings your iPhone and the dashboard. A two-person voice call with your team costs 1¢ a minute and uses no AI credits.
Can an AI receptionist replace a human receptionist?
For routine calls, often yes: hours, prices, directions, new inquiries and after-hours calls. For calls that need judgment, Maya hands the caller to you or your team in the app, so you don’t have to choose one or the other.
How much does an AI receptionist cost?
Maya is included in the $149 a month plan with every other AI employee, and calls are paid from its credits, billed by the second with the phone line included: 14¢ a minute with the Standard voice, 18¢ with Gemini Live, 24¢ with GPT-Live and 24¢ with Premium. A website call between a visitor and your team is 1¢ a minute, and a local number is $5 a month.
See plans and pricing Does Maya sound like a real person?
Pick a Gemini Live, GPT-Live or Premium voice and Maya runs on a realtime voice model. She hears the caller and answers directly in speech, and she listens while she talks, so a caller can cut in mid-sentence and she adjusts the way a person on the phone would. The Standard voice also stops when a caller interrupts, at a lower 14¢ a minute.
Will callers know they’re talking to AI?
You write the greeting. We recommend saying it’s an AI assistant, and in many places you must tell callers the call is recorded.
Can I try an AI receptionist for free?
Yes. Talk to Maya in the live demo at the top of this page. It runs in your browser and needs no sign-up.
Does it send text messages?
Not yet. Today Maya answers phone calls and website conversations, and collects the caller’s details for your follow-up.
Where do recordings and transcripts go?
Into your SmallForce dashboard and iPhone app, with the caller’s details. Your AI employees can read them too, so the follow-up starts from the call.
After hours
Close up. Maya’s still answering.
Every call answered tonight, with the details waiting for you in the morning.
See plans and pricing Maya Answering your business line Tonight
- 9:48 PM Wants a quote for a new furnace Details saved
- 11:42 PM No heat at 18 Birch Rd, newborn at home Put through to you
- 2:10 AM Asked if you work weekends Answered
- 6:55 AM Needs to move Friday’s tune-up Details saved
7:00 AM · Good morning
4 calls overnight. 1 put through to you, 3 handled. Every one has a recording and a transcript.
Still deciding? Ask your own AI.
Pick a question and we'll open it in the assistant you already use. No sign-up, no form.
I run a small business. Would SmallForce (smallforcehq.com) be a good fit for me? What would it handle, and what does it cost?